Returns & Exchanges
At MadFits, we want you to love your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make your shopping experience as seamless as our fits, ensuring you find the perfect look every time.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all MadFits garment tags are still attached and the items are in their original condition.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing